*Warns against assault on staff, felicitates Muslims on Eid El Fitri.
By; BAYO AKAMO, Ibadan
The Management of Ibadan Electricity Distribution Company (IBEDC) Plc yesterday, said that it is dedicated to providing quality service, within the remit of its control, even during holidays.
IBEDC Managing Director, Engr. Kingsley Achife made this known in a message to felicitate Muslims and all Nigerians at this year’s Eid-El-Fitri.
Engr Achife in the statement, assured customers that IBEDC technical teams are committed to promptly resolving any faults that may occur during this period.
The Managing Director while appealing to its customers to stop assaulting IBEDC staff emphasized that,” it is a criminal offence that can attract jail terms” and that customers should report complaints to IBEDC offices or call the customer care line at 07001239999 instead of resorting to violence.
Cautioning against tampering with electrical installations, which can lead to electrical accidents, the IBEDC advised communities to watch over their electrical installations and report any suspected act of vandalism.
” It is important that communities join us in the fight against vandalism to avoid being plunged into darkness even during this holiday^, he said.
Engr Achife added, ” IBEDC offices will remain open during public holidays from 9 am to 3 pm to address customer needs, and inquiries can also be made via email at customercare@ibedc.com”.
Encouraging customers to utilize IBEDC’s hassle-free payment channels for bill settlements and vending to avoid disconnection, he said ” the payment channels include the IBEDCPAY app for Android and iOS users, FetsWallet Quickteller, Payarena, Jumia, Watu, Buypower, and ATM.”
“IBEDC offices will remain open during public holidays from 9 am to 3 pm to address customer needs, and inquiries can also be made via email”.
